Can't add a user to Collaboration

I am trying to add a user to a map for collaboration but each time I do I get a message - "Users not added - [username] (not found)". I am using his Rationaleonline user name not his email address.

by jtruitt
28 days ago

Hi @jtruitt,

Which username do you want to add?

Regards,

Rob

by rob
27 days ago

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